I have been trying, unsuccessfully, for the past 2 business days to 'talk' with anyone in the Volume licensing department to activate my MSDN subscription. How Frustrating!
I called on Tuesday, December 15, 2009 and was told that their licensing site was offline for maintenance/upgrades and the person on the phone could not help me because their backend server was offline. The system was supposed to return to production on December 17, 2009, but I was advised to not call on the 17th... and wait until the 18th.
So I did as instructed - what did I get for my trouble?
Thank you for calling. Due to high call volume, we are unable to answer you call at this time. Please try again at another time.I hope to break through the Call Center hell shortly.